PHH Mortgage Launches New Customer Mobile App
The new mobile app leverages Black Knight’s Servicing Digital platform, the same platform PHH selected to relaunch its customer website, mortgagequestions.com, in
Using the new app or the website, customers can make and set up payments, view loan details and documents, and access resources to help them manage their loans. The app also gives customers better insight into their homes as investments, offering updated valuations as well as information on recent neighborhood sales, school district data and local demographics. A suite of tools and calculators is also available to help customers manage their most important assets.
“Our investment in the Servicing Digital mobile app is a testament to our focus on enhancing our customers’ experience and providing them with the best technology available,” said Scott Anderson, Executive Vice President and Chief Servicing Officer at Ocwen. “Our mobile app makes it possible to strengthen digital customer relationships, while providing our customers anytime, anywhere access to the same feature-rich functionality of our desktop site via broad device flexibility. Today’s customers are looking to reap the greatest benefits from technology, and our new mobile app provides that opportunity. We intend to continually enhance our mobile platform in order to deliver the best digital experience to our customers.”
“By choosing Black Knight’s Servicing Digital solution, PHH is demonstrating a solid commitment to improving the experience of its valued customers,” said
Our clients rely on our proven, comprehensive, scalable products and our unwavering commitment to delivering superior client support to achieve their strategic goals and better serve their customers. For more information on
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Source: Ocwen Financial Corp.
Source: PHH Mortgage Corporation